Health Systems Strengthening for Quality Healthcare Service Delivery
Written by Ruth Magak
Nakuru County is making strides in promoting effective hospital management to enhance service delivery in all healthcare facilities across the county.
As part of the effort, the Department of Health in partnership with USAID Tujenge Jamii-UTJ has embarked on a three-day induction workshop for staff in various levels of Health Management across the County.
The program started with Hospital Management Teams drawn from the 15 Subcounty Hospitals and the Nakuru County Referral and Teaching Hospital-NCTRH. Governor Susan Kihika’s agenda on health seeks to ensure the existing workforce is in full compliance with the County Government Structure provided in the County Governments Act, 2012, including the Decentralized Units in Part VI of the Act.
Health Executive Jacqueline Osoro highlighted the importance of the induction program, stating that it aims to orient Health Management teams to the administration’s mission, policies, procedures, and culture, as well as provide them with the necessary skills and knowledge to carry out their roles effectively. The goal is to prioritize initiatives that align with the vision of providing accessible, affordable, and high-quality healthcare services to all citizens.
Dr Angeline Kahiga, the HIV Treatment and Care Senior Technical Officer and Nakuru County UTJ Team Lead emphasized the importance of Health System Strengthening through Human Capacity building.
Martha Kaguara, Head of Health Systems Management at USAID Tujenge Jamii- UTJ, delivered a critical training session on safeguarding policy that seeks to ensure that patients and staff are protected from any form of harm or abuse while receiving healthcare services in Health facilities.
Safeguarding policy in healthcare institutions helps prevent and respond to cases of abuse, neglect, and Sexual exploitation. Governor Susan Kihika’s administration is committed to having healthcare facilities and other workplaces maintain a safe and healthy environment for both patients, staff and Nakuru residents.
Also present was the Chief Officer for Medical Services Dr John Murima, Chief Officer for Public Health Services Alice Abuki, Director for Health Administration and Planning Dr Joy Mugambi, and the County Human Resource Manager for Health Jackline Kangogo. The County Government of Nakuru is committed to improving healthcare services and will continue to prioritize initiatives aimed at enhancing health management across the county.