Introduction
The ICT and e-Government division plays a pivotal role in driving Nakuru County’s digital transformation agenda. Through innovation, system automation, and citizen-centered services, the county aims to improve efficiency, transparency, and access to government services.
Mandate
- Promote public digital literacy in Nakuru County.
- Develop and implement Enterprise Resource Planning (ERP) systems.
- Build and support digital connectivity programs.
- Create and enforce ICT policies for the County.
- Enhance access to public information and service delivery.
- Offer public communication services for county institutions.
- The preferred choice for the delivery of innovative and integrative ICT solutions and digital services.
- To be the best providers of ICT strategies and services, which deliver long-term solutions, based upon our citizens’ requirements.
- Improve ICT human capital and workforce development.
- Promote digital literacy among Nakuru County citizens.
- Improve digital connectivity across the County.
- Strengthen data access, protection, and sharing.
- Advance e-Government services and platforms.
- Ensure timely and objective public information.
- Enhance data storage and recovery solutions.
- Manage County websites and social media channels.
- Strengthen public relations and communication systems.
ICT & e-Government Visual Gallery
🏢 Digital Centers in Action
📱 Seamless Training Activities
Empowering communities through accessible, inclusive digital learning and services. 💡💻🌍
Digital platforms transforming public service access for every Nakuru resident. 📲📊🔐
County Government of Nakuru e-Government Services
Digital Hubs
The Directorate of ICT & e-Government has set up Digital Hubs in various sub-counties to enhance public digital literacy, access to e-government services, and train youth on online work opportunities in the digital space.
So far, the directorate has established eight (8) digital hubs across the county.
Mandate
- Enhancing digital literacy and bridging the digital divide
- Providing public access to e-government services
- Training youth, farmers, and entrepreneurs on ICT-related opportunities
- Supporting local innovations and research
Capacity
Each hub has an average of 30 workstations, installed with internet and Wi-Fi, benefiting both the center and the surrounding community.
Digital Centers & Locations
📍 Below is a list of established ICT Digital Hubs:
S/N | Digital Center | Ward | Sub County |
1 | Kuresoi South | Amalo | Kuresoi South |
2 | Menengai East | Nakuru East | Nakuru East |
3 | Rongai VTC | Soin | Rongai |
4 | Shabaab | Shabaab | Nakuru West |
5 | Njoro VTC | Njoro | Njoro |
6 | Kagoto VTC | Kiamaina | Bahati |
7 | Subukia | Subukia | Subukia |
8 | Molo | Molo | Molo |
Services Offered at the Centers
Programmes/Initiatives
Skills for Inclusive Digital Participation (SIDP)
The program is an initiative by the British Council, in partnership with Rockbridge, LISH AI Labs, and the Nakuru County Government, seeks to equip youth, women, and persons with disabilities with vital digital skills. The program is currently being implemented in Menengai, Free Area, Bondeni, and Daraja.
The Chief Officer, ICT and e-Government, Catherine Changwony had the honour of representing H.E. Governor Susan Kihika during the official launch of the Skills for Inclusive Digital Participation (SIDP) program at Menengai East Ward, Nakuru County.
As County Government, we are committed to empowering our people with relevant skills for the digital age. I encouraged the youth to take full advantage of this opportunity, use online platforms positively, and pursue certification—which can open doors to online job opportunities and beyond.
One of the students, Peter Calvin, expressed his appreciation to the County Government for this valuable program. He shared how the digital skills he’s acquiring are already helping him work online and earn an income.
I also reminded them not just to learn, but to pass on these skills to others. This is how we build stronger, more connected communities.
Grateful to LISH AI Labs, Rockbridge, and all our partners. Together, we are transforming lives through technology.
I was joined by Leonard Kurui ICT Director Mr. Dan Njiriri, LISH AI Labs CEO Ms. Nancy Jeruto, the ICT Officer, and the Assistant to the area MCA.
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